Your Guide to Off Campus Living Near Syracuse University
Searching for Syracuse University off campus housing can feel overwhelming, especially when availability is limited and leases fill quickly. The Mayflower makes the process simple with fully furnished apartments, all-inclusive utilities, and flexible floor plan options designed for students and residents who want to live close to campus. Below, you’ll find answers to common questions about living at Mayflower and what makes our off campus housing near Syracuse University stand out.
Amenities
Pool and hot tub hours are subject to change based on staffing and operational needs.
Monday: 9:00 AM – 9:00 PM
Tuesday–Friday: 9:00 AM – 7:00 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: 9:00 AM – 9:00 PM (when staff are available)
Please check with the leasing office for the most up-to-date hours and any temporary closures.
You can view the community amenity map to see the locations of key features throughout Mayflower, including the clubhouse, rooftop deck, fitness center, study areas, pool, hot tubs, package room, and other resident spaces. The map is a helpful resource for getting familiar with the community and finding the amenities you’ll use most often.
View the Amenity Map
Apartment and Building Access
Mayflower’s building and units do not require keys or even key fobs, just use your cell phone for all access! Android or iPhone is available. Each apartment door is equipped with a Yale NextTouch Deadbolt Lock and Each building entry door is equipped with Yale-controlled access. You’ll use your cell phone for entry. Certain Amenity spaces are also equipped with Yale-controlled access.
No. The locking systems at Mayflower are designed to use secure electronic access rather than traditional keys. Residents can enter buildings and apartments using their mobile phone credentials, eliminating the need to carry keys or key fobs.
Helpful videos:
Video – Entering Building
Video – Entering your apartment
Your mobile credentials WILL NOT WORK until your lease start / move-in date.
Please be on the lookout for an email from: team.accentra@email.assaabloy.com What does the email look like? Click here for a sample.
Not seeing the email? Check all spam and junk and promotional folders.
This email will contain a link to download the Yale Accentra App and get your credentials setup on your phone. Link to App
Detailed instructions can be found HERE!
Getting to Campus
In addition to The Coda’s resident shuttle, several public transportation options make it easy to travel to and from Syracuse University and around the city. Available transit resources include:
Full Bus Schedule
Centro Campus Shuttle
‘Cuse Trolley (available after 8:00 PM)
These services provide convenient transportation for getting to class, exploring the city, and traveling after hours.
Yes, we have a 13-person shuttle that runs a continuous loop from our off campus apartments in Syracuse to campus Monday – Friday, 7:30am – 5:00pm. The shuttle is for resident use only and will be trackable by residents through the BusWhere app.
BusWhere APP – Android
BusWhere APP – iPhone
Flyer
Furnishings
We provide a permanently installed shower rod in each bathroom and its the resident’s responsibility to bring their own mold resistant shower curtain.
Every bedroom in every apartment is fully furnished with a full-sized XL or Queen length bed with memory foam (varies by unit) mattress, dresser, under-bed drawers, nightstand, study desk and chair and the apartment common areas have a sofa, love seat, coffee table, and kitchen countertop height chairs.
The size of shower curtain you’ll need is 72″ x 72″. Example here.
No, while all furniture is included it is the Residents responsibility to provide the above.
General Questions
No. Mayflower is highly ideal for students due to its proximity to campus and amenities that provide a great environment to study and thrive, but it is also an excellent option for working professionals and is open to all qualified residents. Owner does not discriminate in the sale or rental of housing, including against individuals seeking a mortgage or housing assistance, or in other housing-related activities. We fully comply with the Fair Housing Act, which prohibits discrimination because of race, color, national origin, religion, sex, familial status, and disability. Owner fully complies with a variety of other federal civil rights laws, including Title VI of the Civil Rights Act, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act, which prohibit discrimination in housing and community development programs and activities, particularly those assisted with HUD funding. Various federal fair housing and civil rights laws require HUD and its program participants to affirmatively further the purposes of the Fair Housing Act.
Please add lease@Mayflowercoda.com and Residents@Mayflowercoda.com to your approved senders list in your email account. This will ensure you receive all correspondences and nothing from us will go into your junk or spam folder.
From your mobile phone you can click on these links to add our contact.
Mayflower Leasing Department Contact
Mayflower Resident Services Department Contact – Coming Soon
While we enjoy the holidays as much as anyone else, we do not allow live Christmas trees due to the fire hazard potential.
Internet & TV
High-speed internet is included with every apartment at Mayflower, making it easy to study, stream, game, and stay connected from day one. Each home is equipped with dedicated Wi-Fi access points to help provide strong and reliable coverage throughout the apartment.
For more information about internet setup, performance, and troubleshooting, please review our internet overview.
Internet Overview
Details coming soon, please inquire with the leasing office for up-to-date details.
For issues connecting, slow speeds, or other internet-related issues, contact IQ Machines. Please do not submit maintenance requests through your MyRentPortal Account or call our office for ANY internet-related issues, this is an added step and will simply delay resolution. Call 315-401-4909 or click here to submit online.
All residents are expected to use Mayflower’s internet service responsibly and in accordance with the community’s guidelines. The Internet Acceptable Use Policy outlines the rules and expectations for safe, legal, and appropriate use of the network.
Internet Acceptable Use Policy
Leasing & Payments
Typically, payments are due on the FIRST of each month. For new residents, your first installment is due one month before move-in date and it replaces the installment due on your 1st month of tenancy.
Yes, all residents and guarantors can access their monthly installments through their MyRentPortal Account. In addition, monthly invoice emails and text reminders are sent.
Our late fee is 5% of your monthly installment or $50 U.S. Dollars, whichever is less. Please, don’t cost yourself the extra money. Set up automatic payments at your MyRentPortal Account or contact RS@thecoda.com for assistance.
Yes. For Credit card transactions a standard 1.5% processing fee applies to all payments. For ACH payments a standard .75% processing fee applies to all payments.
We accept Visa, Mastercard, and Discover credit/debit cards (not American Express), through TENANT’s MyRentPortal Account. Payment processing fees may be applied.
Check, certified check or money orders made out to SHIN MAYFLOWER, LLC may be mailed to the Community Office at 399 South Crouse Ave, Syracuse NY 13210. Sorry we do not accept cash.
Checks may be handed to staff at the community office during business hours or placed in the drop box located outside the office.
Through your MyRentPortal Account you can add/edit credit cards and setup recurring payments. For detailed instructions, click HERE!
Through your MyRentPortal Account you can add/edit bank accounts for ACH and setup recurring payments. For detailed instructions, click HERE!
If you need to terminate your lease before the scheduled end date, please contact our leasing team to discuss your options and review the terms outlined in your lease agreement. Early termination policies and any applicable fees will depend on the specific terms of your lease.
Please email the leasing team at lease@mayflowercoda.com for assistance.
Our standard lease term for our off campus apartments in Syracuse is 11.5 months. Should you require another lease term please contact the leasing office for further details.
No in 2-Bed/1-Bath, 2-Bed/2-Bath, 3-Bed/2-Bath, 4 Bed/3-Bath unit types. Dual occupancy is only allowed in Studio or our 1-bed/1-bath units, but that requires an additional monthly fee and both parties must sign a dual occupancy lease.
One of the great features of our complex is personal space and privacy – each resident has their own private bedroom and bathroom area. The only exception is for our Studio or 1 bed / 1 bath units.
Yes, it is required to ensure your belongings are protected. Renter’s insurance can be easily added to most car insurance policies for a minimal amount and will cover a significant amount of your personal items.
Click here for an example of where you can get renter’s insurance.
No, each resident must provide their own unique guarantor.
While Mayflower doesn’t work with the financial aid office directly, we can delay and or consolidate rent installments / due dates to coordinate with semesterly timing of disbursements from the school’s financial aid office.
No. Mayflower does not allow for subleasing or a sublet of a leased apartment. The standard definition of a sublease is that the lease remains in the name of the original lessee and the person subleasing leases from that person. The onus of payments, repairs and anything else that is outlined in the originally signed lease would remain the responsibility of the original lessee. For example, if the person subleasing damages the property the original lessee would be the party responsible for the cost of the repairs.
What our off campus apartments in Syracuse offers is a much better solution. Once a qualified replacement is found by the terminating tenant, the leasing process and all payments are made by the replacement tenant, the originally signed lease is terminated hence removing all responsibility of the original tenant.
Mail & Shipping
The mailing address of Mayflower is 1030 E. Genesee Street, Apartment number, Syracuse NY 13210
Example: 1030 E. Genesee Street, Suite 102 , Syracuse NY 13210
USPS mail is delivered to your mailbox located across from the coffee bar. Mayflower does not send notifications to residents when USPS places mail or packages in your mailbox.
Instructions to open mailbox
Video of how to open your mailbox
PACKAGES – Carriers (USPS, UPS, FedEx, Amazon, other) use Luxor One Package Hub(s) located on the main floor by the Podcast room. Here is a quick informational video.
For oversized or perishable packages, our office will notify you for pickup via SMS.
SIGN-UP – you’ll receive a sign-up email to activate your account for Luxor One Package Hub(s). In order to receive packages, you must complete the activation. Once a package is received, you will get a pickup code/barcode via email.
For any UPS/USPS/FedEx/Amazon/other carrier’s packages that will not fit in the Luxor Package Lockers, the carrier will deliver the package to our office.
The Luxer Package Locker system is a secure package delivery solution used at Mayflower to safely receive, store, and manage resident packages. Once a package is delivered, residents receive a notification with instructions for pickup from the designated locker area.
For more information, you can view the informational and resident usage videos, as well as instructions on how to return a package.
Click here for more information about Luxer
Quick Informational Video
Resident Usage Video
How to return a package
If you need help locating a package or assistance with your Luxer account, you can contact Luxer One’s 24/7 Residential Support team:
Chat: www.luxerone.com
Phone: (415) 390-0123 (Option 1)
Email: support@luxerone.com
All perishable packages will be delivered to our office.
Maintenance & Office
Click the links below to add us to your contacts. On the screen that comes up be sure to select ADD NEW CONTACT at the bottom.
Leasing Department
Resident Services Department
Emergency Maintenance Number
If you find our emails going to your junk email folder, please add the mayflowercoda.com domain to your email clients whitelist to ensure delivery to your inbox.
How to whitelist – pick your provider.
Our at-community office hours are as follows:
Monday 9am – 5pm Eastern
Tuesday – Friday 9am – 7pm Eastern
Saturday 11am – 7pm Eastern
Sundays – Closed
NON-EMERGENCY – submit a maintenance request through your MyRentPortal account for non-emergency requests. Please do not call the office number or email us to submit a maintenance request – this only delays a resolution to your issue and circumvents management & tracking of your request. Click here on instructions for requesting maintenance.
EMERGENCY MAINTENANCE 24/7 – call 315.313.6988 immediately! Examples: water leaks, no hot water, no heat in winter, or loss of refrigeration.
Add this number to your contacts!
Call 315.313.6988 immediately. Calls to the office, maintenance requests made through myrentportal.com will only delay our response to true emergencies.
This number is for EMERGENCIES ONLY and is available 24 hours a day 7 days a week. Please do not call the emergency number for non-emergencies as doing so desensitizes staff to true emergencies.
A situation such as:
Water leaks of any kind
No hot water
No heat in winter or loss of refrigeration.
No access to a phone or phone not charged.
Click on the EM Maintenance button on a callbox. 1 located at front entrance of the building and one available on each floor of the building.
These are emergencies and the emergency number should be used.
Some common emergencies are:
Fire (Call 911 first)
Water Leaks of any kind
Loss of Heat in Winter
Loss of Refrigeration
Locked out of building or apartment
Emergency Maintenance (EMERGENCIES ONLY):
Call 315.313.6988 Immediately!
Monday-Sunday 24 hours, 7 days a week
Here is a brief list of what is NOT considered an Emergency. Please take into consideration in order to not desensitize our staff to TRUE emergency calls please refrain from calling the emergency number for the following:
My car was towed – Call John’s Auto Body at 315.475.4330 (315.475.0379 after 5pm or before 8am)
Can’t connect to the internet – Call 315.401.4909, Click here to submit online support request, or email IQ Machines Technical Support
Smoke Detector beeping due to low battery – Please submit a maintenance request through your MyRentPortal account to have the battery changed during normal business hours.
Noise complaints – Please contact the 315.442.5200.
A/C issues – While inconvenient and possible uncomfortable, all air conditioning issues are handled during business hours.
Our offices are closed on the following. Emergency maintenance is still available on these days.
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Thanksgiving: Closed on Thanksgiving Day and the following Friday. We re-open for normal business hours the Saturday after Thanksgiving Day.
Christmas Eve & Christmas Day: Half-day Christmas Eve and closed on Christmas Day. We re-open for normal business hours the day after Christmas Day.
New Year’s: Half-day New Year’s Eve and closed on New Year’s Day. We re-open for normal business hours the day after New Year’s Day.
Parking
Yes, surface parking is available at the Mayflower. Parking is on a first come first serve basis and there is an additional fee. Parking decal applications can be requested by residents before their move in date.
Parking Map – PNG
Parking Map – PDF
Parking decals go on the backside of the rearview mirror.
Pets
Mayflower’s Syracuse University Off Campus Housing is indeed pet friendly for those residents that are conscientious in caring for their pet.
If you wish to have a pet, ensure you register with us PRIOR to your move-in date.
Click HERE to start the process.
Only registered/certified and trained Service/Assistance Animals are allowed in the resident amenity areas. Service animals must wear a certified Service Animal vest. (ESA)Emotional Support Animals do not qualify and are NOT allowed in amenity spaces.
No other pets/animals are allowed in the resident amenity spaces, hot tub or pool area, pool deck for any reason whatsoever.
No animals are allowed to be in the pool or hot tub as this is a sanitary and health safety concern.
No, only registered pets are allowed at the community.
Yes, we have a pet relief location on the property. This location will be 77’ long by approximately 8’ wide made out of astroturf and will have a pet waste cleanup station available for use. All pet owners are required to pick up after their pets.
Safety & Emergencies
Call the City of Syracuse Police 315.442.5200
Location: 511 S State St, Syracuse, NY 13202
EMERGENCY SAFETY – Call 911 immediately!
Ready to Live Off Campus?
Find All-Inclusive, Hassle-Free Syracuse University Off Campus Housing
If you’re searching for modern, fully furnished off campus apartments in Syracuse, Mayflower offers the space, privacy, and convenience students and professionals want — all just blocks from campus.
Availability is limited, so don’t wait to secure your spot.
Now Leasing for Summer 2026
LOCK IN LOWEST RENTS TODAY!